Взломай код общения. Как говорить убедительно, заключать выгодные сделки и влиять на людей

22
18
20
22
24
26
28
30

227

Fisher M. ‘Irony Lady’: How a Moscow Propagandist Gave Margaret Thatcher Her Famous Nickname // Washington Post, April 8, 2013 // washingtonpost.com/news/worldviews/wp/2013/04/08/irony-lady-how-a-moscow-propagandist-gave-margaret-thatcher-her-famous-nickname.

228

Karpf A. The Human Voice: The Story of a Remarkable Talent. London: Bloomsbury, 2006.

229

Question Time, UK Parliament, по состоянию на 16 сентября 2021 г. // parliament.uk/about/how/business/questions.

230

Karpf, The Human Voice.

231

Jiang X., Pell M. D. On How the Brain Decodes Vocal Cues about Speaker Confidence // Cortex. 2015. May 1. Vol. 66. Pp. 9–34 // doi.org/10.1016/j.cortex.2015.02.002.

232

How to Speak with Confidence and Sound Better // Science of People, April 20, 2020 // scienceofpeople.com/speak-with-confidence.

233

Мои приветствия можно услышать в моем выступлении на TEDx London Talk! Прим. автора.

234

Ayan S. Nine Things You Don’t Know about Yourself // Greater Good, June 4, 2018 // greatergood.berkeley.edu/article/item/nine_things_you_dont_know_about_yourself; Kleinberger R. Why You Don’t Like the Sound of Your Own Voice, November 2017, TED video, 12:42 // youtube.com/watch?v=g3vSYbT1Aco.

235

Gobl Ch., Chasaide A.N. The Role of Voice Quality in Communicating Emotion, Mood and Attitude // Speech Communication. 2003. April. Vol. 40. No. 1–2. Pp. 189–212 // doi.org/10.1016/S0167-6393(02)00082-1; McGill University. Human Sounds Convey Emotions Clearer and Faster Than Words // PsyPost, January 18, 2016 // psypost.org/2016/01/human-sounds-convey-emotions-clearer-and-faster-than-words-40283.

236

Springer Select. Words Have Feelings // PsyPost, December 12, 2012 // psypost.org/2012/12/words-have-feelings-15507.